Management and Leadership   

The People-Centered Leadership Certificate is a 20-hour professional development series designed for leaders who want to elevate their ability to connect with, support, and guide teams in today’s complex workplace environments.

This series focuses on the human side of leadership, balancing accountability with care, managing performance and mental health, building cross-cultural competence, and mastering communication across in-person, remote, and field-based teams. Each module provides practical tools and real-world scenarios to help you lead more effectively, build trust, and foster inclusive, productive team dynamics.

Skills You’ll Gain:

• Performance management with a mental health lens
• Cross-cultural communication and leadership
• Customer-focused service leadership
• Leading hybrid, remote, and distributed teams
• Running inclusive, results-driven meetings
• Conflict resolution and team dynamics
• Empathetic leadership and emotional intelligence

What to Expect:

• Live, instructor-led classes held remotely via Zoom
• Scenario-based leadership and decision-making activities
• Practical exercises with peer and instructor feedback
• Real-world case studies and interactive group discussions

This course equips project managers and team members with the tools to manage people, processes, and knowledge from project initiation to completion. Divided into two main sections—People Management (8 hours) and Project Management (16 hours)—participants learn to manage themselves, their teams, their organizations, and their work. Real-world application and practical experience reinforce concepts, helping reduce risk and improve outcomes. Mastering these core principles builds confidence and capability across all areas of project and general management, making complex projects more manageable.

Skills You'll Gain:

• Manage self, team, and organization effectively
• Apply structured project management processes
• Execute projects from start to finish
• Reduce risk with proven best practices
• Apply tools in real-world scenarios

This hybrid course empowers professionals to navigate workplace leadership with a flexible format combining asynchronous modules, Zoom sessions, and on-campus meetings. Participants explore roles and responsibilities in leadership, management, and supervision. Weekly topics include developing team performance, engaging in productive mentorship, and handling conflict through strategic communication. Practical exercises and case studies support skill development in decision-making, task prioritization, and continuous improvement. The course meets once per week for five weeks, with asynchronous activities assigned in Weeks 2–4 before each live session. 

Course Outline and Schedule: 

•     Week 1: 
•     Finding Balance in Responsibilities: Crafting an Effective Blend of Management and Supervision 
•     We meet from 1-5pm on campus 
•     Week 2: 
•     Cultivating Growth: Developing Employees and Yourself 
•     We meet from 3-5pm over Zoom 
•     Week 3: 
•     Collaborative Success: Managing a High-Performance Team 
•     We meet from 3-5pm over Zoom 
•     Week 4: 
•     Embracing Uncomfortable Conversations: Strategies for Conflict Management 
•     We meet from 3-5pm over Zoom 
•     Week 5: 
•     Nurturing Talent: Productive Mentorship and Coaching 
•     We meet from 1-5pm on campus 

Skills You'll Gain:

• Balance supervision and management responsibilities
• Develop employees and personal leadership skills
• Manage and motivate high-performance teams
• Navigate conflict through effective communication
• Coach and mentor for team growth

The Future-Focused Leadership Certificate is a 20-hour professional development series designed for current and aspiring leaders who want to thrive in rapidly evolving industries. Through four interactive modules, participants will explore the foundations of strategic leadership, master change management, plan for sustainable succession, and deepen their understanding of technology’s growing role in decision-making.

Each module combines real-world case studies, facilitated discussions, and hands-on tools to help leaders tackle the challenges of today's workplaces, and prepare for tomorrow's workplaces. Participants will leave with actionable strategies to lead through complexity, foster ethical digital cultures, and build resilient, future-ready organizations.

 Skills You’ll Gain:

• Strategic change management
• Succession planning and talent development
• Ethical decision-making in digital contexts
• Practical applications of AI for leadership
• Systems thinking and future-oriented planning
• Communication and stakeholder alignment
• Organizational readiness and culture shaping

What to Expect:

• Live, instructor-led classes held remotely via Zoom
• Scenario-based leadership and decision-making activities
• Practical exercises with peer and instructor feedback
• Real-world case studies and interactive group discussions

Designed for entrepreneurs and small business owners, this course provides practical strategies to harness digital channels for business growth. Participants explore key tactics such as SEO, social media marketing, email campaigns, and content creation. The course also covers tracking KPIs, analyzing website traffic, and evaluating ROI to measure marketing effectiveness. With case studies and hands-on exercises, participants gain the skills to design, implement, and refine digital marketing campaigns that attract leads, build brand presence, and generate measurable results in today’s competitive marketplace.

Skills You'll Gain:

• Develop SEO and content marketing strategies
• Execute targeted social media campaigns
• Build effective email marketing plans
• Track KPIs and analyze campaign performance
• Evaluate ROI on digital marketing efforts

This hybrid course empowers professionals to navigate workplace leadership with a flexible format combining asynchronous modules, Zoom sessions, and on-campus meetings. Participants explore roles and responsibilities in leadership, management, and supervision. Weekly topics include developing team performance, engaging in productive mentorship, and handling conflict through strategic communication. Practical exercises and case studies support skill development in decision-making, task prioritization, and continuous improvement. The course meets once per week for five weeks, with asynchronous activities assigned in Weeks 2–4 before each live session. 

Course Outline and Schedule: 

•     Week 1: 
•     Finding Balance in Responsibilities: Crafting an Effective Blend of Management and Supervision 
•     We meet from 1-5pm on campus 
•     Week 2: 
•     Cultivating Growth: Developing Employees and Yourself 
•     We meet from 3-5pm over Zoom 
•     Week 3: 
•     Collaborative Success: Managing a High-Performance Team 
•     We meet from 3-5pm over Zoom 
•     Week 4: 
•     Embracing Uncomfortable Conversations: Strategies for Conflict Management 
•     We meet from 3-5pm over Zoom 
•     Week 5: 
•     Nurturing Talent: Productive Mentorship and Coaching 
•     We meet from 1-5pm on campus 

Skills You'll Gain:

• Balance supervision and management responsibilities
• Develop employees and personal leadership skills
• Manage and motivate high-performance teams
• Navigate conflict through effective communication
• Coach and mentor for team growth

The People-Centered Leadership Certificate is a 20-hour professional development series designed for leaders who want to elevate their ability to connect with, support, and guide teams in today’s complex workplace environments.

This series focuses on the human side of leadership, balancing accountability with care, managing performance and mental health, building cross-cultural competence, and mastering communication across in-person, remote, and field-based teams. Each module provides practical tools and real-world scenarios to help you lead more effectively, build trust, and foster inclusive, productive team dynamics.

Skills You’ll Gain:

• Performance management with a mental health lens
• Cross-cultural communication and leadership
• Customer-focused service leadership
• Leading hybrid, remote, and distributed teams
• Running inclusive, results-driven meetings
• Conflict resolution and team dynamics
• Empathetic leadership and emotional intelligence

What to Expect:

• Live, instructor-led classes held remotely via Zoom
• Scenario-based leadership and decision-making activities
• Practical exercises with peer and instructor feedback
• Real-world case studies and interactive group discussions

This course equips project managers and team members with the tools to manage people, processes, and knowledge from project initiation to completion. Divided into two main sections—People Management (8 hours) and Project Management (16 hours)—participants learn to manage themselves, their teams, their organizations, and their work. Real-world application and practical experience reinforce concepts, helping reduce risk and improve outcomes. Mastering these core principles builds confidence and capability across all areas of project and general management, making complex projects more manageable.

Skills You'll Gain:

• Manage self, team, and organization effectively
• Apply structured project management processes
• Execute projects from start to finish
• Reduce risk with proven best practices
• Apply tools in real-world scenarios